Airbus to Establish Johannesburg Customer Support Center

Airbus will arrange a buyer help middle for its African prospects. It is going to be positioned in Johannesburg, South Africa.

In so doing, the European plane producer goals to strengthen its presence in Africa. Airbus is already current within the African international locations the place its plane are operational – by means of subject service representatives, who can be found to help prospects each day.

Nevertheless, the client help middle in Johannesburg will contribute to strengthening Airbus’ native presence and supporting the expansion of the African ecosystem. At current, roughly one-third of all industrial plane operated in Africa are Airbus plane.

Supporting Clients in Africa

Serving as a hub for patrons within the area, the brand new workplace will present tailor-made help and improve operational effectivity, the corporate mentioned in a press launch.

Moreover, the Airbus buyer help middle will drive the event of present native capabilities making certain entry to upkeep and coaching sources whereas fostering a stronger, extra collaborative ecosystem within the area.

“We’re proud to open this new workplace to extend our proximity to prospects whereas persevering with to help the event of options for Africa, in Africa, and by Africa,” mentioned Laurent Negre, Airbus’ VP of Buyer Providers for Africa and Center East, within the launch.

Demand for New Plane in Africa

Airbus’ most up-to-date International Market Forecast predicts that industrial demand for the African continent will attain 1460 passenger and freight plane by 2043. This determine consists of 1210 narrowbody plane and 250 widebody plane.

As well as, Airbus’ International Providers Forecast estimates that Africa might want to introduce 15 000 extra pilots, 20 000 mechanics to fulfill the surge in air journey demand within the years to return.

“With the speedy growth of the newest era plane on the continent, Africa requires extra devoted help and expertise to fulfill the growing demand for intra-African and worldwide connectivity,” Negre added.

Airbus has not, nevertheless, introduced the opening date of the brand new facility, which may even create employment alternatives on the continent.

Lorne is a South Africa-based aviation journalist. He was captivated and fascinated by flying from the day he took his first airline flight. With a ardour for aviation in his blood, he has flown to locations in all corners of the globe. Lorne has traveled extensively and lived in varied international locations. Drawing on his travels and keenness for aviation, Lorne enjoys writing about airways, routes, networks, and new developments.

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